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Free Scripts Directory |
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» CGI and Perl » Customer Support |
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| »Help Desk Online |
Help Desk OnlineTM is a fully automated web based help desk. Written in Perl it can be easily installed on your website. As soon as you replace your support email link with Help Desk Online you will be in full control over your customer support operations:
* no more overlooked service requests buried in overloaded mailbox
* no more service requests assigned to several employees at once
* no more service requests stuck forever while waiting for additional info from another department
* no more (well, significantly less) disgruntled customers |
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| »PerlDesk |
| PerlDesk is a feature packed browser based help desk and email management application designed to streamline the operation of managing emails, support tickets and customer comminications, with built in tracking and response logging it is an ideal help desk solution for companies with one or more members of staff or for those who want to organise client communications. |
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| »SuperDesk |
| SuperDesk is a help desk script, written in Perl, designed to allow a web site's staff to manage requests from its users in a well organised manner. It is completely customizable, easy to use, and is fully controlled by an integrated Control Panel. |
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