Help Desk OnlineTM is a fully automated web based help desk. Written in Perl it can be easily installed on your website. As soon as you replace your support email link with Help Desk Online you will be in full control over your customer support operations:
* no more overlooked service requests buried in overloaded mailbox
* no more service requests assigned to several employees at once
* no more service requests stuck forever while waiting for additional info from another department
* no more (well, significantly less) disgruntled customers
