Seamlessly brings together information coming from all customers and partners touch points email, web chat, web forms, phones, fax, snail mail etc - so you can provide personalized service without the hassle of piecing information together from different applications/sources.
Professional and an easy to use browser based interface, where everything is neatly/systematically/ categorized.
Completely template based, the look and feel of client area can customized anytime.
Provides secure, permission-based access to data at the object record level for individuals, departments, remote offices and partners so your business can leverage the power of shared information without exposing irrelevant or sensitive data. You configure security to achieve the best balance from among the needs of managers, users and partners.
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